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Water Heater Emergency Shutdown

posted on Friday, March 5, 2021 in Blog

Hot water is a fantastic modern convenience. We all rely on it to be there when we need it. But, what do we do when something goes wrong with the water heater? A leaking water heater can cause untold damage to property and possessions. The following will help you avoid damage when a leak occurs.

1. Turn off the gas or electricity.

For a gas water heater, locate the gas control valve near the bottom of the tank. This will have a dial on it that you can turn from the ON to the OFF position.

Electric water heaters will need to have the power tuned OFF at the circuit breaker panel.

2. Close the water supply valve.

The cold water shut off valve should be on one of the two pipes that go into the top of your water heater. If you have a valve on both pipes don’t worry about which is which, just close them both. The valve will have either a round or a lever style handle. To close, turn the handle clockwise until it stops.

3. Drain the water heater to avoid damage.

If you don’t think your possessions are in danger—or if the leak is running into a floor drain—then don’t worry about this step. Otherwise, you’ll want to attach a garden hose to the drain valve at the bottom of your water heater tank. Run the other end of that hose to the nearest operational floor drain. Turn the handle on your drain valve counter clockwise to open.

4. Call a home comfort professional near you.

At C and K, we consider a leaking water heaters and no hot water issues to be same day emergencies.  Call us ASAP for fast service: 515-233-1175

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