FAQs

1. Is the switch on the side of the furnace in the ON position? 

2. Are the furnace doors secured?

3. Is your filter dirty?

4. Is the thermostat set in the correct HEAT or COOL position?

5. Is the breaker switch in the electrical panel on?

6. Are the PVC vents clear of any obstructions such as snow? (heating only) 

7. Do you have an power saving device from your electrical provider? This can cause 5-10 minute shutdown of your A/C during time of high energy demand.

8. Many programmable thermostats have a 3-5 minute delay.

9. If you set your thermostat back during the day it may take several hours to cool of heat your house to your desired temperature.

After checking these items, please call us for fast and efficient service. Ph: 515-233-1175

Or, request service online by clicking here.

Please call us at (515) 233-1175.

Tips for Purchasing a New HVAC System.

1. Do your homework and research the products and service providers available in your area. Looks like you're already on top of this one. Good job!

2. Speak to an HVAC representative about a free, in-home, no-obligation evaluation.

3. Sit down with a trusted HVAC rep and discuss your current home conditions versus what you would ideally like from a new system. Think about things like temperature variation throughout your house, energy efficiency, humidity, air quality, budget and capacity needs.

4. Ask about rebates and tax incentives.

5. Have your rep explain all the related terminology until you understand exactly what you’re getting.

Warning Signs of Equipment Inefficiency

1. Your furnace or A/C unit is more than 15 years old. Recent models are much more efficient, so an upgrade can mean savings on monthly bills immediately.

2. Your system needs frequent repairs. Age of system and lack of regular maintenance can lead to problems down the road.

3. Your system is noisy. This could be a sign of problems with the system itself, or with the duct work.

4. Rooms in your home are too hot or too cold. No matter how efficient your system, improper sealing, duct work and insulation can cause poor distribution of warm or cool air.

5. You leave your thermostat set on one constant temperature. Installing a programmable thermostat is an inexpensive way to save on energy bills.

We service and repair all brands and sell the highest quality heating and cooling equipment from brands like Carrier and Geocomfort.

C and K's Total Solution Installation

  Worry-Free Guarantee

One of the most important considerations in buying a new HVAC system is reliability. With our Worry-Free Guarantee you have a 12 month guarantee on the quality of all parts and of the workmanship provided by C and K. That means you have a full year of operation to test out our commitment to quality and if you find any issues or defects, we'll fix it for free.

  SAVE Certified Install

A SAVE Certified Install is your assurance that your new HVAC system is properly installed and calibrated for performance. Our certified installers are trained to know how to set-up every system for peak efficiency.

  Total Solution Tune-Up

Proper maintenance is extremely important throughout the life of an HVAC system. The Total Solution Tune-Up is how we check up on your new system to make sure it runs its best from one season to the next. We'll come back fro the first heating and first cooling seasons of your systems life to preform a full 32+ point inspection, testing everything from safety devices, to efficiency and operations. 

  Total Solution Service

As a new system owner, you'll automatically get our Total Solution Service. If ever a need should arise, your call gets guaranteed same day service, preferred service over non-members and reduced rates on after hours service calls.

The HVAC SAVE Program

The HVAC System Adjustment and Verified Efficiency (SAVE) program can help you save energy, stop wasting money, add comfort to your home, and gain peace of mind.

The HVAC SAVE certification assures that the heating and cooling professional installing or maintaining your heating, ventilation and cooling (HVAC) system is properly trained in quality installations and performance testing. Your HVAC SAVE certified contractor’s assessment will guide you in new equipment and system purchases so that they are the most appropriate for your home, and that they are  installed correctly for optimum savings and comfort.

As part of longstanding efforts to promote energy efficiency for you and your home, Alliant Energy, Cedar Falls Utilities, and MidAmerican Energy utilities have embraced the HVAC SAVE certification by offering rebates exclusively to customers who use an HVAC SAVE certified contractor to install or service your HVAC systems, and encouraging Iowa contractors to complete the necessary training required to become HVAC SAVE certified.

A new furnace or air conditioning system is a big investment. Make sure your new equipment or system is installed by a well-trained contractor and comes with an HVAC SAVE rating.