About

The Total Solution Program (TSP)

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Keep comfort simple with C and K's Total Solution Program (TSP). We help TSP members save energy, avoid inconvenient and unexpected repair costs, keep homes safe, extend the life of their HVAC equipment and save money!
Membership
has its privileges

Total Solution Program

  • Program Payback*: The money you invest into your continuously active TSP membership accumulates toward the purchase of a new system. We call it the TSP Bank. It's like getting free maintenance on your system plus all the perks and discounts of membership!
  • 5 Year Extended Parts Guarantee: Parts installed and kept under a maintained TSP membership are guaranteed by C and K for 5 years. If they should fail in that time we'll replace the part and cover the labor to do so. Service and or trip charge may apply. Applies only to parts which do not carry manufacturer warranty. 
  • 10% Discount on Service Repair & Add-On Products**: For heating, cooling and plumbing service repair and add-on products.
  • Priority Service: Over nonmembers
  • Reduced rate on after hour emergency calls
  • Comprehensive tune-up of your heating & cooling system:
    • 1 tune-up for heating season.
    • 1 tune-up for cooling season.
  • Priority tune-up scheduling: 5 daily time slots to choose from
  • We will manage your schedule with phone and/or email reminders each season.
  • Locked-in renewal rate for clients who stay on program.

Travel charges may apply. Subject to ownership of qualified HVAC equipment. Tune-ups are a scheduled maintenance service and cannot be exchanged for on-demand service. An unused tune-up will expire if not used within it's given season. We cannot extent membership or add-on tune-ups for a missed tune-up season.

* The program payback TSP bank is to be used only toward replacing the equipment that is covered and maintained by the maintenance membership. If only the cooling, or only the heating is replaced, then you are only eligible to use half of the TSP bank -- the rest will be available when you replace the remaining portion of the system. In this way, the maintenance dollars stay with the equipment. TSP bank is not redeemable for cash value. TSP bank is non-transferable. The TSP bank value is lost if membership is not maintained or there is a break in membership.

** Discount for service work only and does not applicable to quoted retrofit, replacement and remodel jobs.


To become a member Sign-up here or call today!

THE BENEFITS OF YOUR TSP MEMBERSHIP

Save MoneySave Money

As a member, when you invest in maintaining your heating and cooling equipment on our program, your also investing in your next system purchase. That's what we call "Program Payback". It's really over 100% payback because you're getting all of your renewal money back off a replacement, plus getting the equipment prolonging and efficiency improving effects of regular maintenance. Not to mention, as a TSP member, you’ll also benefit from discounts on replacement parts, extended parts guarantees and reduced rates on after-hours emergencies.

Keep your home safeKeep Your Home Safe

If you have a gas furnace like many homeowners in Iowa, there is a chance that carbon monoxide, natural gas, or propane can leak into your air. When performing preventive maintenance, a technician can identify safety risks such as a cracked heat exchanger or leaking valves and fix any problems before they pose a threat to your family.

Avoid Breakdowns Avoid Unexpected Issues

Our technicians are trained to spot potential problems before they start. At your each or your two seasonal tune-ups you'll have a trained HVAC professional assessing your system and adjusting it for optimal performance. If an issue should arise, we've got your back with a 10% discount on replacement parts, an extended 5 year parts guarantee and priority same day service.

Shorten your wait Shorten Your Wait  

As a TSP member your call will receive priority over non members in the unfortunate event that you do have an HVAC emergency. You'll get same day service and you'll never pay an after hours fee.

Extend HVAC equipment lifeExtend Equipment Life

One of the best benefits of HVAC maintenance is that it helps to extend the life of your heating and cooling systems. Just like oil changes and tune-ups keep your car in good shape, regular HVAC tune-ups help keep your heating and cooling equipment healthy for years to come.

Protect WarrantiesProtect Warranties

Most HVAC equipment warranties require regular maintenance to remain valid. Protect your warranty by signing-up for a service program and we’ll manage the scheduling for you.

Save energySave Energy 

Over time, the wear and tear of basic use results in reduced efficiently of your heating and cooling system. When our technician tunes-up your system, he or she will ensure that your equipment is running as smoothly and efficiently as possible, which will keep your energy use in-check.

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Total Solution Program
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